A new white paper by Parks Associates and Cox Communities sheds insights into the greater adoption and desire for smart home devices among apartment and condo residents (aka multi dwelling units or MDU). Their research found that 83% of MDU residents with smart home devices were satisfied or highly satisfied with their apartment or condo, compared to 66% of MDU residents without smart home devices.
Connectivity and high-tech amenities are now central to delivering an enhanced experience aligned with resident expectations. 58% of condo owners report owning and using smart home devices of their own, which is far above the national average of 41% among all US internet households. Condo owners also have double the adoption rate for 24/7 professional home security monitoring, compared with single-family homeowners. The pandemic accelerated emerging demands for remote work, resident convenience, and safe & secure access to both the property and individual units.
The new white paper, Smart Living: Elevating the Resident Experience, can be downloaded.
All images: Parks Associates & Cox Communities
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